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Privacy Policy

Introduction

This Privacy Policy explains how Sorrento Coach, the premium division of Mastro GR Travel, collects, uses, and protects your personal data when you visit this website or contact us.

We are committed to ensuring that your personal data is handled in a secure, transparent, and lawful manner in accordance with applicable data protection regulations, including the General Data Protection Regulation (GDPR).

Data We Collect

We may collect and process the following personal data:

Information You Provide

When you contact us or submit a form, we may collect:

  • Full name

  • Email address

  • Phone number

  • Company name (if applicable)

  • Travel request details

  • Any additional information you provide in your message

Automatically Collected Data

When you use our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited and time spent on the website

  • Referring website or source

How We Use Your Data

We use your personal data for the following purposes:

  • To respond to inquiries and requests

  • To provide transport services and quotations

  • To communicate regarding bookings or services

  • To improve our website and services

  • To ensure website security and performance

We only process your data when we have a valid legal basis, such as your consent or our legitimate business interest.

Data Sharing

We do not sell or rent your personal data.

Your data may be shared only when necessary with:

  • Internal team members responsible for operations

  • Trusted service providers supporting our business (e.g., hosting, IT services)

  • Legal or regulatory authorities when required by law

All third parties are required to handle your data securely and in compliance with applicable laws.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against:

  • Unauthorized access

  • Loss or destruction

  • Misuse or alteration

While we take all reasonable precautions, no method of transmission over the internet is completely secure.

Cookies

Our website uses cookies and similar technologies to enhance user experience and analyze website performance.

Non-essential cookies are only activated after your explicit consent via our cookie banner.

For detailed information, please refer to our Cookie Policy.

Your Rights (GDPR)

Under applicable data protection laws, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent at any time

To exercise your rights, please contact us using the details below.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party websites.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. Any updates will be published on this page.

Contact Information

If you have any questions about this Privacy Policy or your data, please contact us:

Sorrento Coach
Via Sant’Andrea, 11
80063 Piano di Sorrento (NA), Italy

Phone: +39 0818088871
Email: info@sorrentocoach.com

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