This Privacy Policy explains how Sorrento Coach, the premium division of Mastro GR Travel, collects, uses, and protects your personal data when you visit this website or contact us.
We are committed to ensuring that your personal data is handled in a secure, transparent, and lawful manner in accordance with applicable data protection regulations, including the General Data Protection Regulation (GDPR).
We may collect and process the following personal data:
When you contact us or submit a form, we may collect:
Full name
Email address
Phone number
Company name (if applicable)
Travel request details
Any additional information you provide in your message
When you use our website, we may automatically collect:
IP address
Browser type and version
Device type
Pages visited and time spent on the website
Referring website or source
We use your personal data for the following purposes:
To respond to inquiries and requests
To provide transport services and quotations
To communicate regarding bookings or services
To improve our website and services
To ensure website security and performance
We only process your data when we have a valid legal basis, such as your consent or our legitimate business interest.
We do not sell or rent your personal data.
Your data may be shared only when necessary with:
Internal team members responsible for operations
Trusted service providers supporting our business (e.g., hosting, IT services)
Legal or regulatory authorities when required by law
All third parties are required to handle your data securely and in compliance with applicable laws.
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.
We implement appropriate technical and organizational measures to protect your personal data against:
Unauthorized access
Loss or destruction
Misuse or alteration
While we take all reasonable precautions, no method of transmission over the internet is completely secure.
Our website uses cookies and similar technologies to enhance user experience and analyze website performance.
Non-essential cookies are only activated after your explicit consent via our cookie banner.
For detailed information, please refer to our Cookie Policy.
Under applicable data protection laws, you have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Restrict or object to processing
Withdraw consent at any time
To exercise your rights, please contact us using the details below.
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party websites.
We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. Any updates will be published on this page.
If you have any questions about this Privacy Policy or your data, please contact us:
Sorrento Coach
Via Sant’Andrea, 11
80063 Piano di Sorrento (NA), Italy
Phone: +39 0818088871
Email: info@sorrentocoach.com